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Refund Policy

Our Refund Promise

We want you to be confident trying Adkumo. If our platform isn't the right fit, you may be eligible for a full refund under the conditions below.

Eligibility

You are eligible for a refund when both of the following are true:

  • Your request is made within 14 days of your purchase.
  • Your account has generated fewer than 30 images at the time of the request.

If either condition is not met, the purchase is no longer eligible for a refund.

How to Request a Refund

Submit a refund request using our refund form. We review every request and respond by email.

Open the refund request form

Processing

  • Approved refunds are issued to your original payment method.
  • Refunds typically appear within 5–10 business days, depending on your bank or card provider.

Questions

If you have any questions about this Refund Policy, contact us.

Email: support@adkumo.com
Address: Adkumo GmbH, Uetlibergstrasse 88, 8045 Zurich, Switzerland