Refund Policy
Our Refund Promise
We want you to be confident trying Adkumo. If our platform isn't the right fit, you may be eligible for a full refund under the conditions below.
Eligibility
You are eligible for a refund when both of the following are true:
- Your request is made within 14 days of your purchase.
- Your account has generated fewer than 30 images at the time of the request.
If either condition is not met, the purchase is no longer eligible for a refund.
How to Request a Refund
Submit a refund request using our refund form. We review every request and respond by email.
Processing
- Approved refunds are issued to your original payment method.
- Refunds typically appear within 5–10 business days, depending on your bank or card provider.
Questions
If you have any questions about this Refund Policy, contact us.
Email: support@adkumo.comAddress: Adkumo GmbH, Uetlibergstrasse 88, 8045 Zurich, Switzerland